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Things to consider before buying an auto dialer
Posted on June 11, 2010 by admin in Auto Dialer Tips, Dialer CloudWhat to consider before purchasing your first voice broadcasting campaign or “Auto Dialer” campaign.
Call me a bit careful, but first I want to know if the company is scrubbing it’s call list against the DNC (Do Not Call list). IF NOT!! RUUNNNN!!!!
If the company is helping to keep you legal when you call then that is the first thing. Next, is the staff knowledgeable about how to run campaigns AND are they charging you for data, or are they providing data included in the price?
Does the company allow you to record your own message? Do they have voice talent if needed… meaning a professional actor more or less that simply knows how to use voice inflection and enunciate. Use a friendly tone to deliver hundreds or thousands of times your crafted message all through the use of a computer system.What Features do they offer?
Free Web Based Account Management
Tum Your Compaign ON or OFF In Real Time. Real Time Reports. Change your Scheduled Broadcast Hours…
Free Database Usage
We offer our clients FREE usage of our entire database for our broadcasting services. We have over 250 Million phone numbers. This typically saves our clients anywhere from two to ten cents per contact!
Free Do-Not-Call Maintenance
We maintain a Company Wide Do-Not-Call list and scrub ALL outgoing campaigns against it. Over time this has helped dramatically increase the quality of contacts our customers receive. We also scrub all phone numbers against the National Do-Not-Call List.
Free “Automatic Transfer Retry”
If our campaign management system transfers a contact and your call center lines are busy, we will retry your phone number every two seconds until we get through. During that time, our campaign management system will play hold music.
No Setup Fees
Our campaign management system is the low cost leader in Voice Broadcasting. We focus on volume and will not nickel and dime you. You will know your exact costs before your call center management campaign begins
The System
- Cloud Based -No hardware or software to install
- Make Thousands of calls in minutes
- Change your “Transfer” Phone Number in Real Time
- Increase or Decrease the Number of Call Center Contacts Made Per Minute
- Change the Caller ID Shown on your Outgoing Contacts
- Change the Number of Simultaneous Calls Allowed to your Office
- Add Numbers to the In-House DO-NOT-CALL List
- Turn Your Campaign Management ON or OFF In Real Time
- Run Real Time Reports
- Change your Scheduled Broadcast Hours
- Run multiple campaigns side-by-side, with different messages and prompts
- Only pay for connected calls
- Competitive low rates under 3.5 cent per min
All this and more can be found at with in DialCloud.net (Members Only)
How Our Team Helps…
Concept & Script Development for Voice Broadcasting
Identify the main point of your lead transfer campaign. Our team works hand in hand with your management staff to ensure both parties are on the same page. With your message, the whole idea is to give your target audience a 30 second or less snap-shot of who you are and how you can help them. Then a strong call-to-action to “Press 1 Now” to speak with your agents.
Training on how to use our Voice Broadcasting platform
Inbound sales agents must understand exactly how to handle these types of lead transfer calls. This is absolutely necessary and should not be overlooked. When a call is transferred to your office the last thing your agent should say is “How can I help you?”. You already know how to help them. Control the conversation from the begining and guide the prospect through your sales process.
Data Selection and implementation within an Auto Dialer
We control an internal database of over 250 Million Numbers nationwide. We provide our clients with access to our business database or consumer database free of charge. Our team carefully coordinates with clients to leverage proprietary data for maximum return on your lead transfers. Our data is the best in the industry, and we scrub it on a weekly basis for maximum efficiency.
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